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Terms & Conditions

TERMS & CONDITIONS

Taekwondo is a powerful tool that shapes and develops lives. Hall’s Taekwondo is committed to providing constant and never-ending improvement for the personal growth, health and safety of our members.
It’s a condition of enrolment that members are aware of and agree to abide by the Hall’s Taekwondo terms and conditions. We also expect Junior students, and their parents on their behalf, to read and understand these terms and conditions.

LIABILITY
All members and their guests use Hall’s Taekwondo facilities at their own risk. Hall’s Taekwondo cannot accept responsibility for damage or injury through use of any facility. Furthermore, Hall’s Taekwondo is not responsible for any lost or stolen items, or damage to property or vehicles.
Damage to Hall’s Taekwondo property must be paid for by any member who wilfully or negligently causes such damage. Members are responsible for damage caused by their guests or children.

MEMBERSHIP TERMS & CONDITIONS
All membership fees are guaranteed  and must be paid in full as agreed. Our staff are trained to explain to you the terms and conditions of our memberships, to ensure that you make an informed decision when joining Hall’s Taekwondo for your training needs. All membership fees are calculated over a 12-month period including annual holidays.
Hall’s Taekwondo offers two types of memberships — a Term Membership or a fortnightly or monthly Direct Debit Membership.
Term Memberships
Term memberships are available at discounted rates for either 6, 12 or 30 months. To qualify for the discount, new members must pay in full at the start of their membership period. When a Term Membership is renewed, discounts apply only when payment is made within 14 days of the renewal date. Family discounts do not apply to already discounted term memberships. There are no refunds for term memberships.

Direct Debit Memberships
Fortnightly and monthly direct debit memberships are pay-as-you-go and ongoing. Payments are made via direct debit to your credit card, cheque or savings account. A minimum term of 3 months applies to direct debit memberships. Changes to direct debit memberships can be made with at least 3 business days’ notice by filling out a Customer Request Form at reception.

Discounts
Family discounts for immediate family members only of 5% per member apply to term and direct debit memberships paid by cash, cheque, EFTPOS or credit card (except American Express).
Family discounts apply to membership fees and gradings only. Family discounts do not apply to equipment costs or events.

Membership Suspension
Members can suspend their membership at any time for a minimum of 14 days, as long as their fee payments are up-to-date. To suspend a membership, fill out a Customer Request Form at reception. An administration fee of $5 per fortnight or $10 per month applies to suspended memberships, debited via an existing nominated account or paid upfront for term memberships.
Membership start or renewal times are never backdated.
The Grading Syllabus explains how suspension may affect gradings.
If you have a query or concern about membership suspensions, contact the Membership Coordinator at Head Office on (03) 9330 0032 or info@hallstaekwondo.com.au

Membership Cancellation
Members can cancel their membership any time after 3 months of joining with at least 3 business days’ notice. To cancel a membership, fill out a Customer Request Form at reception. Membership fees must be paid in full to the effective date of cancellation. Members are welcome to continue training until the effective date of cancellation.

Rejoin Fee
There is no joining fee for new members but Hall’s Taekwondo has a $45 rejoin fee for existing members who choose to cancel and rejoin rather than suspend their membership during a break.

Price Increases
Membership price increase notices are displayed at reception in all centres for 1 month before any price increase.

Terms & Conditions Changes
Terms and conditions are subject to change without notice and posted on www.hallstaekwondo.com.au
New conditions are effective immediately from the date of change .

Insurance
Annual student accident insurance is compulsory through our club insurance provider . Policy and claims information is available from the Hall’s Taekwondo Membership Coordinator. Claims must be made directly to the insurer, not Hall’s Taekwondo, within 30 days of the incident. The incident must be recorded on an Accident Report Form  at the time it occurs. Student accident insurance is not intended to replace members’ own medical/hospital benefit insurance.

National Registration
Hall’s Taekwondo is a member of the World Taekwondo Federation, Australian Olympic Committee, Australian Taekwondo and the Oceania Taekwondo Union. All Hall’s Taekwondo Black Belts are registered at Kukkiwon, the World Taekwondo Headquarters in South Korea.
Through these affiliations, Hall’s Taekwondo is recognised by the Australian Sports Commission.
Students who wish to compete in state, national and international competitions must be Platinum members, which entitles them to buy Australian Taekwondo and Global Athlete Licence athlete cards. Platinum members can attend unlimited training sessions at Hall's Taekwondo, including elite classes, to prepare for competition pathways.

Change of Address
We ask that members notify us of a change of mailing address, email address or telephone numbers as soon as possible. It’s essential that you keep this information up-to-date so that we can contact you if necessary or in an emergency. Your email address is also used to tell you about news and events. You can opt out of news and event emails at any time using the unsubscribe link in those communications.

Membership Photo ID  Card
Each member receives a non-transferable photo identification membership card. Your card will be issued within 14 days of you joining Hall’s Taekwondo.
New cards are not issued to renewing members.

Replacement Cards
If your membership card is damaged, lost or stolen, a $10 replacement fee applies.

Card Use
All members must show their Membership Photo ID at reception when entering Hall’s Taekwondo. The number on the back of the card is used to record each visit. No card means no entry.

Referrals
If you encourage a friend to do an Intro at Hall’s Taekwondo and they decide afterwards to join, tell them to mention your name at enrolment time. Your name will be passed on to Head Office and you’ll receive a $50 gift voucher. Gift vouchers are redeemable for Hall’s Taekwondo Birthday Parties and Hall’s Taekwondo merchandise. Vouchers are valid for 12 months from date of issue, and can be used collectively. They are not redeemable in cash, fees or events.

Training and Facilities

Progress and Concerns
Members can discuss their progress or concerns with our instructors or staff at any time.

Class Attendance
Always call us if you’re unable to attend class, so we can help you catch up. It’s important we catch you up on syllabus work.

Class Frequency
Students on a base Term Membership or Direct Debit Membership can train up to 3 times per week.
Platinum members can attend unlimited classes and specialised sessions.

Facility Availability
All students can cross-train at any Hall’s Taekwondo Centre.

CODE OF CONDUCT
We believe members should always act in ways that acknowledge pride in Hall’s Taekwondo and themselves. Hall’s Taekwondo members are expected to always use common sense and are regarded as being under the centre’s discipline when on the premises or at Hall’s Taekwondo functions.
•    To maintain a comfortable atmosphere in the centre, and to allow members to train in a positive environment, we ask that members exhibit disciplined and responsible conduct
•    Hall’s Taekwondo retains the right to discipline, suspend or dismiss any member from its centre, on the grounds of unsatisfactory conduct or performance, or failure to observe any of our rules
•    Take pride in your uniform by wearing it neatly and appropriately
•    Always use common courtesy, good judgement and general good manners, which includes responding kindly and politely to the words and actions of others
•    Be considerate and respectful of others, which includes considering the volume of your voice, swearing and offensive language
•    Consider your own safety as well as the safety of others — be careful where you place your possessions
•    Do not chew gum

Grooming and Personal Hygiene
Taekwondo is a close contact sport. We ask that members maintain high standards of personal hygiene and keep their fingernails and toenails clean and trimmed.
Members who take part in competitions or demonstration teams should also take extra care of their personal appearance, as they are seen as role models to a broad audience. They must set a good example, as the image they project portrays the reputation of Hall’s Taekwondo.

Photography
Hall’s Taekwondo staff may take photographs of students at times, in class or at events, which may be used on our website or social media sites.
Tell us if you don’t want your photograph taken or published.

Training Rules and Guidelines
Hall’s Taekwondo is committed to providing positive and dynamic martial arts training facilities. To do so, some guidelines need to be followed for the benefit of all members and for the constant and never-ending improvement of the training centre. We want you to train effectively and realise your goals.
•    Members are asked to not infringe on the rights of others, nor bring discredit through their actions on themselves or Hall’s Taekwondo
•    Adherence to our rules and guidelines will help us to run more efficiently and let us serve you better
•    Work on your fitness with meaning 24/7
•    Show your membership card at reception on arrival so your attendance can be recorded
•    Bow on entering and leaving the training hall
•    Bow to instructors as a taekwondo courtesy
•    Always wear the proper uniform — Dobok with  badges and belt
•    In cold weather, you can wear Hall’s Taekwondo merchandise over your Dobok; no other attire is allowed
•    Bag shoes can only be worn in special circumstances; discuss with your instructor if needed
•    For safety reasons, wear no jewellery in class
•    No chewing gum is allowed
•    Use only your own water bottle
•    Use your own training gear in contact sparring such as mouthguard, groin guard, arm and shin guards, chest protector and head guard
•    No food is allowed in the training hall
•    Members taking medication (e.g. asthma inhaler) should it at all times and tell their instructor
•    Member allergies must be indicated on event forms
•    Hall’s Taekwondo has anaphylactic processes in place – always fill in appropriate forms requesting allergy information
•    Abusive language or misconduct is not tolerated
•    A high standard of personal discipline is expected
•    Warming up before training and cooling down after training is essential to prevent injuries
•    Tell your instructor in advance if you need to leave early
•    Hall’s Taekwondo is smoke free inside and around the perimeters of centres
•    Spectators can enter the main training hall by instructors’ invitation only

WAIVER
Members, their parents or legal guardians realise that sometimes injuries may occur while doing martial arts and sports due to accidents. They will not hold Hall’s Taekwondo, its instructors or event organisers and helpers responsible for any injuries that may occur and agree to Hall’s Taekwondo staff seeking medical help or administering first aid in the case of injury as deemed appropriate. Costs associated with the injury will be the responsibility of the member, parent or legal guardian.