Membership Terms & Conditions
It’s a condition of enrolment that members are aware of and agree to abide by the Hall’s Taekwondo terms and conditions. We also expect Junior students, and their parents on their behalf, to read and understand these terms and conditions.
All members and their guests use Hall’s Taekwondo facilities and Home Based Training programs at their own risk. Hall’s Taekwondo cannot accept responsibility for damage or injury caused through use of any facility or Home Based Training location. Furthermore, Hall’s Taekwondo is not responsible for any lost or stolen items, or damage to property or vehicles.
Damage to Hall’s Taekwondo property must be paid for by any member who wilfully or negligently causes such damage. Members are responsible for damage caused by their guests or children.
Our site may provide you with the ability to use usernames, passwords or other codes or devices to gain access to restricted portions of our site. The content contained in such restricted areas is protected intellectual property.
Minors should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the Internet.
MEMBERSHIP TERMS & CONDITIONS
All membership fees must be paid in full as agreed. Our staff are trained to explain to you the terms and conditions of our memberships, to ensure that you make an informed decision when joining Hall’s Taekwondo for your training needs. Membership fees are calculated over a 12-month period irrespective of holidays.
Hall’s Taekwondo offers two membership types — a Term Membership or a fortnightly Direct Debit Membership. Respectfully, practising members must be financial members.
CENTRE MEMBERSHIPS: Term
Term memberships are available at discounted rates for either 6, 12 or 30 months. To qualify for the discount, new members must pay in full at the start of their membership period. When a Term Membership is renewed, discounts apply only when payment is made within 14 days of the renewal date. Family discounts do not apply to already discounted term memberships. There are no refunds for term memberships.
CENTRE MEMBERSHIPS: Direct Debit
Direct Debit fortnightly memberships are calculated over a 12-month period irrespective of Centre closures. This membership type is pay-as-you-go and ongoing for a 12-month period. Payments are made via direct debit to your credit card, cheque or savings account. A minimum term of 3 months applies to direct debit memberships. Changes to direct debit memberships can be made with at least 3 business days’ notice by filling out a Customer Request Form at reception.
Should the membership reject and incur a bank fee, that fee will be added to the member’s rejection amount.
ONLINE MEMBERSHIPS: Virtual Intro
Your online subscription will start with a Virtual Intro for a fixed period of seven (7) days.
Virtual Intros are only available to new users and are at our sole discretion, and if you attempt to sign up for an additional Virtual Intro you will be immediately charged with the standard Fortnightly subscription fee.
We reserve the right to revoke your Virtual Intro at any time.
Unless you Opt Out before the end of the Virtual Intro period, your Intro will expire and you will be charged the Fortnightly Fee. To Opt Out please email firstname.lastname@example.org from member's login email address, with online member's name and 'opt out' in the subject line.
Any unused portion of the Intro period will be forfeited upon purchase of a Fortnightly Membership.
ONLINE MEMBERSHIPS: Virtual Membership
Online memberships can be purchased directly from the Website and are managed and billed by us.
The online membership fee is recurring and will apply regardless of how much or how often you access or use your membership.
All Website purchases are processed securely via our third party payment gateway providers (eWay). You must refer to their terms and conditions for additional information.
All transactions are handled over SSL and are PCI-Compliant. We do not store your credit card details which will be stored by our third party payment gateway providers. They are encrypted and we cannot see them.
Payment must be made at the time of purchase and before you have access to your training.
Online memberships will be auto-renewed on the first day of your next billing period unless you expressly indicate to us you do not wish to renew.
You must notify us of any change to method of payment (credit card details).
We will assume your Payment Method is correct and will continue to bill Membership Fees and charges relating to your Membership. The recurring payment is not a contract. Members can cancel the recurring payment, at least 3 days before the date when their next payment is due.
Family discounts for immediate family members only of 5% per member apply to term and direct debit memberships paid by cash, cheque, EFTPOS or credit card (except American Express).
Family discounts apply to membership fees and gradings only. Family discounts do not apply to equipment costs or events.
Members can suspend their Centre Membership for a minimum of 14 days, as long as their fee payments are up-to-date. To suspend a membership, fill out a Customer Request Form at reception. An administration fee of $5 per fortnight or $10 per month applies to suspended memberships, debited via an existing nominated account or paid upfront for term memberships.
Suspensions do not apply to online virtual memberships.
There is no need to suspend over the Christmas holiday period as our annual closure period has already been taken into account. Class payments are spread out evenly over a 12-month period. Please advise reception if you are going away for an extended period of time around Christmas and the time period beyond four weeks will be adjusted.
Membership start or renewal times are never backdated.
The Grading Syllabus explains how suspension may affect gradings.
If you have a query or concern about membership suspensions, contact the Membership Coordinator at Head Office on (03) 9330 0032 or email@example.com
Members can cancel their membership any time after 3 months of joining with at least 3 business days’ notice. To cancel a Centre Membership, fill out a Customer Request Form at reception. Membership fees must be paid in full to the effective date of cancellation. Members are welcome to keep training until the effective date of cancellation.
Online members can cancel their fortnightly recurring membership by sending an email to firstname.lastname@example.org from their login email address with their name and 'please cancel' in the subject line.
There is no joining fee for new members but Hall’s Taekwondo has a $45 rejoin fee for existing Centre Members who choose to cancel and rejoin rather than suspend their membership during a break.
Membership price increase notices are displayed at reception in all Centres for 14 days before any increase.
Terms & Conditions Changes
Terms and conditions are subject to change without notice and posted on www.hallstaekwondo.com.au
New conditions are effective immediately from the date of change.
Annual student accident insurance is compulsory through our club insurance provider. Policy and claims information is available from the Hall’s Taekwondo Membership Coordinator. Claims must be made directly to the insurer, not Hall’s Taekwondo, within 30 days of the incident. The incident must be recorded on an Accident Report Form at the time it occurs. Student accident insurance is not intended to replace members’ own medical/hospital benefit insurance.
Hall’s Taekwondo is a member of the World Taekwondo Federation, Australian Olympic Committee, Australian Taekwondo and the Oceania Taekwondo Union. All Hall’s Taekwondo Black Belts are registered at Kukkiwon, the World Taekwondo Headquarters in South Korea. Through these affiliations, Hall’s Taekwondo is recognised by the Australian Sports Commission.
Students who wish to compete in state, national and international competitions must be Platinum members, which entitles them to buy Australian Taekwondo and Global Athlete Licence athlete cards. Platinum members can attend unlimited training sessions at Hall's, including elite classes, to prepare for competition pathways.
Change of Address
We ask that members notify us of a change of mailing address, email address or telephone numbers as soon as possible. It’s essential that you keep this information up-to-date so that we can contact you if necessary or in an emergency. Your email address is also used to activate Home Based Training and tell you about news and events.
Membership Photo ID
Each member receives a non-transferable photo identification membership card. Your card will be issued within 14 days of you joining Hall’s Taekwondo.
New cards are not issued to renewing members.
If your membership card is damaged, lost or stolen, a $10 replacement fee applies.
All members must show their Membership Photo ID at reception when entering Hall’s Taekwondo. The number on the back of the card is used to record each visit. No card means no entry.
If you encourage a friend to do an Intro at Hall’s Taekwondo and they decide afterwards to join, tell them to mention your name at enrolment. Your name will be passed to Head Office and you’ll receive a $50 gift voucher. Gift vouchers are redeemable for Hall’s Taekwondo Birthday Parties and Hall’s Taekwondo merchandise. Vouchers are valid for 12 months and can be used collectively. They are not redeemable in cash, fees or events.
TRAINING AND FACILITIES
Progress and Concerns
Members can discuss their progress or concerns with our instructors or staff at any time.
Always call us if you can't attend class, so we can help you catch up. It’s vital to catch up on syllabus work.
Students on a base Term Membership or Direct Debit Membership can train up to 3 times per week.
Platinum members can attend unlimited classes and specialised sessions.
All students can cross-train at any Hall’s Taekwondo Centre.
Home Based Training
All active members have access to our on-line training program called Home Based Training which is ‘added value’ to the student’s membership at no extra cost.
CODE OF CONDUCT
We believe members should always act in ways that acknowledge pride in Hall’s Taekwondo and themselves. Hall’s Taekwondo members are expected to always use common sense and are regarded as being under the centre’s discipline when on the premises or at Hall’s Taekwondo functions.
- To maintain a comfortable atmosphere in the centre, and to allow members to train in a positive environment, we ask that members exhibit disciplined and responsible conduct
- Hall’s Taekwondo retains the right to discipline, suspend or dismiss any member from its centre, on the grounds of unsatisfactory conduct or performance of the member or the member's parent, or failure to observe any of our rules
- Take pride in your uniform by wearing it neatly and appropriately
- Always use common courtesy, good judgement and general good manners, which includes responding kindly and politely to the words and actions of other people
- Be considerate and respectful of others, which includes considering the volume of your voice, swearing and offensive language
- Consider your own safety as well as the safety of others — be careful where you place your possessions
- Do not chew gum
Grooming and Personal Hygiene
Taekwondo is a close contact sport. We ask that members maintain high standards of personal hygiene and keep their fingernails and toenails clean and trimmed.
Members who take part in competitions or demonstration teams should also take extra care of their personal appearance, as they are seen as role models to a broad audience. They must set a good example, as the image they project portrays the reputation of Hall’s Taekwondo.
Hall’s Taekwondo staff may take photographs of students at times, in class or at events, which may be used on our website or social media sites.
Tell us if you don’t want your photograph taken or published.
Training Rules and Guidelines
Hall’s Taekwondo is committed to providing positive and dynamic martial arts training facilities. To do so, some guidelines need to be followed for the benefit of all members and for the constant and never-ending improvement of the training centre. We want you to train effectively and realise your goals.
- Members are asked to not infringe on the rights of others, nor bring discredit through their actions on themselves or Hall’s Taekwondo
- Adherence to our rules and guidelines will help us to run more efficiently and let us serve you better
- Work on your fitness with meaning 24/7
- Show your membership card at reception on arrival so your attendance can be recorded
- Bow on entering and leaving the training halL
- Bow to instructors as a taekwondo courtesy
- Always wear the proper uniform — dobok with badges and belt
- In cold weather, you can wear Hall’s Taekwondo merchandise over your dobok; no other attire is allowed
- Bag shoes can only be worn in special circumstances; discuss with your instructor if needed
- For safety reasons, wear no jewellery in class
- No chewing gum is allowed
- Use only your own water bottle
- Use your own training gear in contact sparring such as mouthguard, groin guard, arm and shin guards, chest protector and head guard
- No food is allowed in the training hall
- Members taking medication (e.g. asthma inhaler) should it at all times and tell their instructor
- Member allergies must be indicated on event forms
- Hall’s has anaphylactic plans in place – always fill in appropriate forms requesting allergy information
- Abusive language or misconduct is not tolerated
- A high standard of personal discipline is expected
- Warming up before training and cooling down after training is essential to prevent injurieS
- Tell your instructor in advance if you need to leave early
- Hall’s Taekwondo is smoke free inside and around the perimeters of centres
- Spectators can enter the main training hall by instructors’ invitation only
Members, their parents or legal guardians realise that sometimes injuries may occur while doing martial arts and sports due to accidents. They will not hold Hall’s Taekwondo, its instructors or event organisers and helpers responsible for any injuries that may occur at Hall's Taekwondo Centres, Events or during Home Based Training away from Hall's Taekwondo Centres and away from the presence of an Instructor and agree to Hall’s Taekwondo staff seeking medical help or administering first aid in the case of injury as deemed appropriate. Costs associated with the injury will be the responsibility of the member, parent or legal guardian.